To make our process quicker and easier, we outsource our requests for Medical Records to HealthMark Group. HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. Third-party requestors will be sent an invoice before HealthMark releases records. By default, records will be sent to you via email or fax. You can get a hard copy mailed to you by calling HealthMark to specifically request paper copies.
To Request a Copy of Your Medical Records:
- Register for an account at https://requestmanager.healthmark-group.com/register.
- Once logged in, select “Open New Request” from the menu options and enter all required fields. This will provide authorization to HealthMark.
- Your medical record request will be processed, and a notification will be sent via mail or email once it is complete and available for download.
If you have any questions, please log in to Request Manager for status updates or to chat with support. You may also contact HealthMark at 800-659-4035 or email status@healthmark-group.com.